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Job Summary for P/T School Receptionist

Directorate: Childrens Services, Pensnett High School 
Salary: 8,409 - 8,814 (Scale 2 - Points 11-13) 
Job Summary: (25.50 hours weekly, term time only, to cover Monday, Tuesday and Wednesday between the hours of 8:00am and 5:00pm) - Required as soon as possible a receptionist to cover a busy school office. 
Closing Date: 16/6/2008 
Vacancy ID: n/a 
For an informal discussion please contact: Mrs Adele Cherrington on 01384 816435 or enqs@pensnett.dudley.gov.uk 
Additional Information:  
Application Form: If you do not wish to apply online please use the below contact details to request an application form in the post.

Pensnett High School, Tiled House Lane, Pensnett, Brierley Hill, West Midlands DY5 4LN
01384 816435

Job Description for P/T School Receptionist

Reports to: Office Manager 
Responsible for:  
Main Purpose: Level 2 staff provide more specific support and work under the supervision and guidance of the Head Teacher/ Administration Manager/Secretary. Key Features: To provide reception and clerical support for the school, through undertaking tasks which require some generalist skills and knowledge. 
Main Activities: Administrative

 To act as a point of contact for all school enquiries either by telephone, email or face to face and contribute to the smooth running of the school reception.
 To arrange any hospitality requirements and meeting room facilities as and when directed.
 Locate pupils in lessons to pass on urgent messages from parents and/ or teaching staff.
 To contact parents / legal guardians regarding; truanting or excluded pupils; asking for the collection of sick pupils on the behalf of other staff.
 To type documentation as required.
 To update manuals.
 To ensure that the reception area is kept tidy, informative and welcoming to visitors at all times.
 To search information and data input information into school systems as required.
 To photocopy documents and materials as directed.
 To record and sign visitors and pupils in and out of the school.
 Issue visitor passes where necessary.
 Receive admission enquiries from parents – take initial contact details from parents, pass to appropriate member of senior staff. Arrange appointment times where requested.
 To act as a contact for the caretaker/ site assistant.
 Telephone 999 for ambulance and/ or police attendance when requested in an emergency situation.


Support for the School

 Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person.
 Contribute to the overall ethos/work/aims of the school.
 Participate in training, other learning activities and performance development as required.
 Attend and participate in meetings as required.
 Any other duties commensurate with the duties/responsibilities/grade of the post
 All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of raising pupil achievement and effective team working.
 
Special Conditions: None 
Car Allowance: Casual 

Person Specification for P/T School Receptionist

Experience: Minimum of 1 years experience in a customer service environment
Experience of general clerical/ administrative duties.
 
Qualifications or Training: NVQ 2 or equivalent qualification or experience
 
Practical Skills: Good numeracy and literacy skills
Effective use of ICT package
Ability to use relevant technology /equipment
Good keyboard skills
 
Personal Qualities & Attributes: Ability to relate well to children and adults
Able to work constructively as part of a team, understanding school roles and responsibilities and own position in these.
Ability to identify own training and development needs and willingness to participate in development and training opportunities.